Published on 01/01/2019
BUILDING Shutter Systems values the protection of your privacy. We, therefore, guarantee honesty and confidentiality in the processing of these data. In this policy, we explain which data are collected by BUILDING Shutter Systems, and how they are specified and used.
Information regarding the collection and use of personal data
The data that BUILDING Shutter Systems collects
Specific personal data may be collected during your interactions with BUILDING Shutter Systems, both during offline and online interactions. These personal data are related to you as an identified and identifiable person, such as:
- Email address
- Telephone number
- Social media profiles
- Other information that we collect using forms that you fill in
In addition to these data, we may also collect personal data through other methods such as cookies. Among these data are:
- Your web browser
- Your cookie ID
- Your IP address
- Visited web pages on our websites
Finally, we may also collect personal data with regard to the installation of your BUILDING Shutter Systems product:
- Date of installation
- Delivery date
Specific and/or sensitive data we use:
Our website and/or service has no intention to collect data of persons under the age of 16 years. Unless they have the permission of their parents or guardian. However, we are not able to check if a visitor is +16 years. Therefor we strongly advise parents to be involved in the activities of their children, to prevent data of their children is being collected without permission. If you are convinced that we have collected and/or used data of a minor, please do not hesitate to contact us via email@example.com, then we will delete the information.
How BUILDING Shutter Systems collects your personal data
Personal data may be collected by BUILDING Shutter Systems in different ways both during offline and online interactions. This can, for example, take place through:
- Digital, telephone or written contact with BUILDING Shutter Systems employees or an official BUILDING Shutter Systems distributor/installer
- Filling in forms by BUILDING Shutter Systems that are, for example, offered at trade fairs, websites, apps, etc.
- Filling in and sending a contact form
- Subscribing to the BUILDING Shutter Systems newsletter
- Ordering a BUILDING Shutter Systems product
- Registering a purchased BUILDING Shutter Systems product
- Registering a purchased BUILDING Shutter Systems product through an official BUILDING Shutter Systems distributor/installer
- Participating in special offers or competitions
- Interacting on social media, for example, liking or sharing posts of the official BUILDING Shutter Systems accounts, sending InMail, etc.
- Cookies (see the statement about cookies below)
Purpose of the data collected by BUILDING Shutter Systems
The personal data collected by BUILDING Shutter Systems from visitors are used for the purpose of:
- Processing visitor requests or supplying requested documentation
- Supplementing our customer base
- Registering purchased products
- Optimising our customer service
- Solving any issues of customers with products
- Promoting products and services by BUILDING Shutter Systems and the companies associated to BUILDING Shutter Systems (direct or indirect customers) through direct marketing
- Sending personal messages and information about special offers based on the collected information of your use of our websites through cookies or comparable methods or technologies
- Analysing and optimising the user experience on our website
BUILDING Shutter Systems will process your personal data based on the following legal grounds:
You can grant your permission by simply clicking a box while visiting our website or by establishing a positive act from which we can conclude you had the intention to authorize (ex. By filling in a contact or order form). When the processing of the data is based on your authorization, you preserve the right to withdraw your permission for future processing. However, you can not object to the use of your personal data for the purpose that has already been carried out, and of which BUILDING Shutter Systems had a valid authorization.
- The processing is necessary to meet the legal requirements related to BUILDING Shutter Systems.
- The processing is necessary to conduct an agreement in which you are involved.
- The processing is necessary to defend the legitimate interests of BUILDING Shutter Systems or of a third party (only in exceptional circumstances)
How long we will store your personal data
For direct marketing purposes the legal retention period is 7 years. We will use your email address for no less than these 7 years, unless we receive an error message of your email address.
Sharing of the personal data
Personal data may be shared with BUILDING Shutter Systems partners and other companies for the same objectives. Personal data will never be exchanged, sold or supplied to other organisations unless the user was informed as such and provided his or her explicit permission.
Every person is at all times and free of charge entitled to access their data, to request to update or delete their information, or object to the processing for direct marketing objectives. Please contact us with regard to any of these issues (firstname.lastname@example.org).
With the General Data Protection Regulation (GDPR) you have certain rights concerning the processing of your personal data. Some of these right apply specifically or by exception:
- Right of access by the data subject (article 15 GDPR)
- Right to rectification (article 16 GDPR)
- Right to erasure (“right to be forgotten”) (article 17 GDPR)
- Right to restriction of processing (article 18 GDPR)
- Right to data portability (article 20 GDPR)
- Right to object (article 21 GDPR)
- Automated individual decision-making, including profiling (article 22 GDPR)
- Right to withdraw your consent at any time
If you have any questions regarding the protection of your personal data or want to request, correct or delete your personal data, you can contact us using the following methods:
- Sending an email to email@example.com
- Sending a dated and signed letter to BUILDING SHUTTER SYSTEMS, Herlegemstraat 14, B-9971